Please browse through our FAQ section to find answers to all your queries. We have tried our best to answer all queries, if you can’t find what you are looking for please contact us at firstname.lastname@example.org.
We appreciate you taking time and while we respond, please feel free to address all your other queries and we will try our best to solve them.
The ‘My account’ section on emallfashion.com is personal to you and you can address any query regarding a purchase or shipping through this account. On emallfashion.com you will find an account section, where you can see all your past/current orders and the pipeline. You can reset your password and update other details like phone number, email address, home/work address.
We know you will find all the answers related to your orders on ‘My Account’.
If you are unable to find answers to your question, please feel free to contact our support team. Email us at email@example.com.
If you forget your password or get logged out of your account. Click on the ‘forgot your password’ link, a notification to reset your password will be sent to your registered email. Use this link to reset your password, if you are still unable to reset your password, contact firstname.lastname@example.org.
You can make your payment via Credit, Debit (Visa, Mastercard, American Express, Diner’s Club, Discover, PayPal & Stripe). In case of any payment that is declined by your credit card or your bank our website will not be able to fulfil your order.
Once you have made the payment online, you will get a confirmation email – if not log onto your account and check in ‘My orders’ section. You will be able to see if you have completed the purchase successfully.
Once your order has been shipped we will send you a confirmation and a tracking ID, and tracking link that helps you track the order. Or you can also go to the ‘My orders’ tab in your account and track your order.
emallfashion.com dispatch time usually take around 18-30 business days. Once the product has been shipped you will receive an email notifying you regarding information related to shipping, your order number, estimated time. You can go to ‘My orders’ in your account and check the statuses.